For the application of the provisions of article L. 222-5, the supplier shall provide the consumer with information concerning:
1° Its identity: the identity, principal activity, geographical address at which the supplier of financial services is established, and any other address necessary for monitoring relations between the consumer and the supplier. Where the supplier uses the services of a representative or intermediary, he shall also communicate to the consumer the identity of that intermediary and the addresses of the intermediary to be taken into account in relations with the consumer.
3° The distance contract: the supplier shall inform the consumer of the existence of the right of withdrawal referred to in Article L. 222-7, its duration, any financial consequences of its implementation, and the address to which the consumer must notify his decision. In the absence of such a right, the supplier shall inform the consumer thereof and of the consequences of such absence.
The supplier shall inform the consumer of any contractual rights the parties may have to terminate the contract, without omitting any penalties imposed by the contract in this case.
4° Remedies: the supplier shall inform the consumer of the law applicable to the pre-contractual relationship and to the contract as well as of the existence of any clause concerning the choice of jurisdiction. The supplier shall inform the consumer of the existence or absence of accessible out-of-court complaint and redress procedures and, if such procedures exist, how to exercise them. The consumer is also informed of the existence of guarantee funds or other compensation mechanisms, such as compensation mechanisms for depositors, investors and guarantors, respectively referred to in articles L. 312-4, L. 313-50 and L. 322-1du code monétaire et financier.
Article R222-1
Updated 7 Nov 2023

