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Showing 2611–2620 of 62993 articles for “Art. 4°-a”
No sum may be charged to the consumer for a call from mainland France, the overseas departments and regions and the territorial collectivities of Saint-Barthélemy, Saint-Martin and Saint-Pierre-et-Miq…
The period of notice for termination by a consumer of an electronic communications services contract may not exceed ten days from receipt by the supplier of the request for termination. The consumer m…
The provisions of this section shall also apply to contracts concluded between professionals and non-professionals.
Any provider of a voice communications service, within the meaning of 7° of Article L. 32 of the French Post and Electronic Communications Code, shall offer consumers a free option to block calls to p…
No charges for rejected payments may be levied by an electronic communications service provider on consumers who are in a vulnerable situation, particularly in view of their resources.
The provisions of this Article shall apply to any electronic communications service provider offering the consumer, directly or through a third party, an after-sales service, a technical assistance se…
Any provider of a voice communications service, within the meaning of 7° of article L. 32 of the French Post and Electronic Communications Code, offers consumers with whom it has a contractual relatio…
The consumer may terminate the contract, free of charge, in the event of a significant, permanent or frequent discrepancy between the actual performance of an electronic communications service, other…
Any sum paid in advance by the consumer to a supplier of electronic communications services shall be returned to him, subject to payment of any outstanding invoices, at the latest within ten days of p…
Any draft amendment to the contractual conditions shall be notified by the electronic communications service provider to the consumer, in a clear and comprehensible manner, on a durable medium at leas…
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