Article L612-2
A dispute cannot be examined by the consumer mediator when:1° The consumer does not prove that he has previously attempted to resolve his dispute directly with the trader by means of a written complai…
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Showing 9381–9390 of 51062 articles for “Art. II-6°”
A dispute cannot be examined by the consumer mediator when:1° The consumer does not prove that he has previously attempted to resolve his dispute directly with the trader by means of a written complai…
At any time during the procedure, if the debtor's situation so requires, the commission shall invite the debtor to apply for a social assistance or action measure, which may include a budget education…
Every consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of a dispute between him and a professional. To this end, the trader shall gu…
Where a public mediator is competent to mediate a consumer dispute, that dispute may not give rise to other conventional mediation procedures, within the meaning of this Title, subject to the existenc…
Forfeiture of the benefit of the procedure for dealing with overindebtedness provided for in Article L. 761-1 is pronounced by the commission, by a decision subject to appeal, or by the protection lit…
The debtor whose request for treatment of the over-indebtedness situation is declared admissible is heard by the commission at his request. The commission may also hear any person it deems useful.
The members of the commission, as well as any person who participates in its work or is called upon to deal with the overindebtedness situation, are required not to divulge to third parties any inform…
The request for treatment of the over-indebtedness situation is brought before the competent commission, which may either propose or impose treatment measures under the conditions provided for in Titl…
Mediation of consumer disputes is subject to the obligation of confidentiality set out in the Article 21-3 of Law no. 95-125 of 8 February 1995 on the organisation of the courts and civil, criminal an…
In each département, there is at least one individual over-indebtedness commission.The composition and operating procedures of the commissions are laid down by decree in the Conseil d'Etat.
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