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Showing 5661–5670 of 65033 articles for “Art. L 141-23 à L 141-32”
No charges for rejected payments may be levied by an electronic communications service provider on consumers who are in a vulnerable situation, particularly in view of their resources.
The provisions of this Article shall apply to any electronic communications service provider offering the consumer, directly or through a third party, an after-sales service, a technical assistance se…
…free of charge, in the event of a significant, permanent or frequent discrepancy between the actual performance of an electronic communications service, other than an Internet access service, and th…
Any sum paid in advance by the consumer to a supplier of electronic communications services shall be returned to him, subject to payment of any outstanding invoices, at the latest within ten days of p…
Bills for the supply of an electronic communications service are presented by suppliers in accordance with the procedures laid down by an order of the Minister responsible for consumer affairs, issued…
Any draft amendment to the contractual conditions shall be notified by the electronic communications service provider to the consumer, in a clear and comprehensible manner, on a durable medium at leas…
Where a fixed-term contract for electronic communications services provides for its automatic extension, the consumer shall have the right to terminate the contract at any time from the date of the ex…
I.-The operator shall provide, in the contract with the subscriber to whom it assigns a value-added number, on pain of termination, that the subscriber informs it of any change concerning his identity…
The provisions of article L. 224-28 do not apply to the duration of an instalment contract where the consumer has, by separate contract, agreed to make instalment payments exclusively for the deployme…
Where an electronic communications contract including a clause imposing compliance with a minimum performance period has been subscribed to by the consumer, the invoices drawn up by electronic communi…
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