French Consumer CodeIn force
Subsection 1: Scope of application
Article L224-2
Electricity or natural gas suppliers must adapt the communication of contracts and information to consumers' disabilities.
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Showing 121–130 of 37651 articles for “Art. L 224-20”
Electricity or natural gas suppliers must adapt the communication of contracts and information to consumers' disabilities.
The provisions of this section shall also apply to contracts concluded between professionals and non-professionals.
Electricity and natural gas supply bills are presented in accordance with the conditions laid down by an order of the minister responsible for consumption and the minister responsible for energy issue…
Any draft amendment to the contractual terms and conditions at the initiative of the trader shall be communicated in writing by the trader to the consumer at least one month before it comes into force…
…consumer receives the termination invoice within four weeks of termination of the contract. The supplier may only charge the consumer for the costs it has actually incurred, via the network operator,…
Any sums paid in advance by the consumer to the trader shall be returned to him, subject to the payment of any outstanding invoices, at the latest within thirty days of the payment of the last invoice…
No sum may be charged to the consumer for a call from mainland France, the overseas departments and regions and the territorial collectivities of Saint-Barthélemy, Saint-Martin and Saint-Pierre-et-Miq…
Any contract or group of contracts, concluded for consideration, by which a trader confers on a consumer, directly or indirectly, a right or service to use timeshare property or concerning long-term h…
The period of notice for termination by a consumer of an electronic communications services contract may not exceed ten days from receipt by the supplier of the request for termination. The consumer m…
Contract offers made at trade fairs and exhibitions mention the absence of a withdrawal period, in clear and legible terms, in a visible box.
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