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Showing 7011–7020 of 68137 articles for “Art. L 221-31 and L 221-31 II”
…free of charge, in the event of a significant, permanent or frequent discrepancy between the actual performance of an electronic communications service, other than an Internet access service, and th…
Any sum paid in advance by the consumer to a supplier of electronic communications services shall be returned to him, subject to payment of any outstanding invoices, at the latest within ten days of p…
Bills for the supply of an electronic communications service are presented by suppliers in accordance with the procedures laid down by an order of the Minister responsible for consumer affairs, issued…
The electronic communications operator, within the meaning of 6° of Article L. 32 du code des postes et des communications électroniques, exploitant un numéro à valeur ajoutée, son abonné auquel ce nu…
Any draft amendment to the contractual conditions shall be notified by the electronic communications service provider to the consumer, in a clear and comprehensible manner, on a durable medium at leas…
Where a fixed-term contract for electronic communications services provides for its automatic extension, the consumer shall have the right to terminate the contract at any time from the date of the ex…
Where an electronic communications contract including a clause imposing compliance with a minimum performance period has been subscribed to by the consumer, the invoices drawn up by electronic communi…
Information on the conditions and procedures for cancelling services and, where appropriate, returning equipment, shall be communicated to the consumer in a direct, easily accessible manner and withou…
An order of the Minister responsible for consumer affairs, issued after consulting the National Consumer Affairs Council, sets out the list of additional information relating to the level of consumpti…
Subject to the tariff applied for the provision of directory enquiry services, no specific call tariff other than that for a national call may be applied, by mobile telephone operators, to calls made…
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